Privacy Policy
Personal Information Protection Policy
Digital media Inc. (hereinafter referred to as "the company") considers the protection of personal information to be an important obligation and is committed to protecting the privacy of all users of YOASOBi CHOCOLAT (hereinafter referred to as "the service") as well as listed businesses and individuals who belong to the listed businesses (hereinafter referred to as "users"). Users ’ personal information (hereinafter, "personal information") will be handled appropriately as follows, based on these Personal Information Protection Policy.
Our company complies with Japan’s laws, national guidelines, and related regulations on personal information protection, and we ensure that all employees understand and follow internal rules based on those laws. We manage risks such as unauthorized access, loss, destruction, alteration, or leakage of personal information by building, operating, and continuously improving appropriate preventive and corrective systems.
Definition of “Personal Information”
“Personal information” means information about a living individual that can identify that person—such as name, date of birth, phone number, e-mail address—or any data containing personal identification codes, as defined by Japan’s Act on the Protection of Personal Information. This includes being able to identify the individual with other information.
Acquisition of Personal Information
We obtain personal information only by lawful and fair means and never by improper methods against a user’s will. Before or at the time of collection, we notify or publicly announce the intended purposes of use.
Purposes of Use
We use personal information solely for the purposes listed below. If we intend any other use, we will notify the individual in advance and obtain consent.
・ Operating and providing the service, and responding to inquiries.
・ Displaying information on the service.
・ Preventing or remedying improper use of the service.
・ Creating and holding statistical data to improve the service as well as for individual verification.
・ Conducting and collecting service-related surveys (no personally identifiable data will be published).
・ Processing reward payments and related administration.
・ Sending Service notices and storing information by e-mail.
・ Running prize draws, shipping prizes of related administrative campaigns as well as announcing the prize winners of such campaigns.
Provision to Third Parties
We do not provide personal information to third parties without the user’s consent, except:
・ Where permitted under Article 23-1 of Japan’s Personal Information Protection Law.
・ When providing to outsourced business partners when deemed necessary for the operation of this website; users may request to halt the provision of information at any time.
・ When we decide on the necessity to protect a third party’s life, body, property, or other rights and obtaining consent is difficult.
・ When necessary to protect our own rights or property related to the service
Sharing Information for Feedback Responses
When we answer feedback from a listed business, we may respond via its advertising agency. In that case, contact details and any personal information submitted with the feedback may be given to that agency together with the comment itself.
Disclaimers
We assume no responsibility in the following situations:
・ When a user voluntarily discloses personal information via the service or other channels.
・ When a user provides personal information—or it is unintentionally harvested—on external websites linked to the service.
・ When leakage, damage, or loss of personal information occurs due to malware, natural disasters, or other reasons beyond our reasonable control despite ordinary precautions.
Use of Statistical Data
We may convert provided personal information into data that cannot identify individuals and retain or use it as statistical information. Any items retained as statistics will be announced on our website, and such data is no longer treated as personal information.
Cookie Usage
To improve convenience, deliver ads, and gather statistics, we may collect non-identifiable attribute data (age, gender, occupation, region, preferences), device info, location data, on-site behavior history, and advertising identifiers via cookies or IP addresses. We may use that data without restriction as long as it remains non-identifiable, or treat it as personal information—and use it only within this policy—if it can be matched with personal data. Users can disable cookies in their browser settings, but doing so may impair some service functions. Users can reject the company’s use of cookies by disabling cookies in their browser settings. However, users should be aware that if they disable cookies, they may experience some problems in using the Service.
Outsourcing Personal-Information Management
We outsource the management of all or part of personal information. We contract with the subcontractor to ensure the safe management of personal information, and will provide the necessary and appropriate supervision.
Changes to This Policy
We may revise all or part of this Privacy Policy as needed. Changes take effect once posted on our website.
Safety Measures
We continually establish and update rules, and implement organizational, human, physical, and technical safeguards to prevent loss, destruction, alteration, or leakage of personal information.
Requests for Disclosure of Personal Information
Users (or their agents) may request the disclosure or notice of the correction, addition, deletion, suspension of use, erasure, or notification of purposes regarding their personal information by following our prescribed procedures:
Please reach out to us through the following contact information for any inquiries regarding the personal information of users.
Personal-Information Controller & Contact
Controller: Digital Media Inc.
E-mail: info@yoasobi-chocolat.com